Privacy Policy

Introduction

This Privacy Policy outlines how Allusio, a software application created by Ben Young (“we,” “us,” or “our”), collects, uses, and shares your information. We are committed to safeguarding the confidentiality and security of your data while ensuring transparency around our data practices.

What Information Do We Collect?

Contact Information:

We collect the contact details that you or others provide to us, such as names, email addresses, and phone numbers. This information is kept confidential and is only used to contact the production administrator when necessary.

Production Data:

All data input into the Allusio User Interface regarding your production (including text, images, and other media) is processed and stored securely. We do not view, edit, or share this data without your explicit consent unless a bug or urgent issue requires us to intervene, in which case we will notify you immediately.

Usage Data:

We collect anonymized usage data about how you interact with Allusio, such as the features you use and the frequency of your activity. This information helps us improve the software but does not identify you personally.

How Do We Use Your Information?

Responding to Requests:

We use your contact information to respond to any inquiries or support requests. This ensures that you have a seamless experience when using Allusio, and we will only contact you in relation to these matters.

Improving the Software:

We analyze aggregated usage data to improve the functionality and user experience of Allusio. Your information is anonymized during this process, and no production-related data is involved. Enhancements are regularly implemented based on this analysis to offer better service.

Legal Compliance:

In rare cases, we may be required to share your information in order to comply with applicable laws, court orders, or government regulations. In such circumstances, we will notify you unless we are legally prohibited from doing so.

How Do We Share Your Information?

We do not share your personal or production data with third parties without your consent. However, there are some exceptions where your data may be processed by external services in a controlled and secure manner.

Third-Party Platform Involvement:

As part of the operational infrastructure for Allusio, certain data may be processed and stored using external cloud services. This ensures the smooth and reliable operation of Allusio. We maintain strict oversight and work to ensure that any third-party services we rely on handle your data with the utmost care and comply with relevant data protection regulations.

Aggregate, Anonymized Data:
We may share anonymized data, such as usage statistics, with our development partners to improve the performance and features of the software. This data cannot be traced back to any individual user or reveal confidential production information.

Data Security and Integrity

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to, encryption, secure data storage, and restricted access to sensitive information. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Hosting and Security (Limited Disclosure)

Allusio uses a highly secure cloud infrastructure to host and store your data. This infrastructure is operated by a third-party provider with whom we have partnered to ensure the scalability, reliability, and safety of your information. This provider implements industry-standard security measures, including encryption and access control, to safeguard your data at all times. We closely monitor and ensure that this provider complies with all applicable privacy laws and best practices.

Your Choices

You have control over the information you provide to us. However, declining to provide certain information may limit your ability to access certain features of Allusio. By using the application, you agree to the collection and use of your information as described in this Privacy Policy.

If you wish to withdraw consent or restrict certain data collection, please contact us, but be aware this may affect the functionality of the software.

Data Retention

We will retain your data only for as long as necessary to fulfill the purposes outlined in this policy. If you no longer wish to use Allusio or have your information deleted, you can request the removal of your account and associated data by contacting us. We will process such requests in compliance with legal obligations.

How We Handle Data Processed by External Providers

Allusio integrates certain third-party systems to ensure optimal performance and service delivery. These systems may process anonymized usage data or technical logs to help us maintain, update, and improve the software. Such providers operate under their own strict data privacy agreements and security protocols.

While we are transparent about working with external services, we are selective about the partners we engage with, ensuring that they adhere to the same high standards for data protection that we do.

Changes To This Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. We will notify you of any significant changes by posting an updated version on this page and, where necessary, contacting you via email. Please review this policy periodically to stay informed about how we protect your data.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, you can contact us at [email protected].

Additional Notes for Non-Incorporated Businesses

As Allusio is not an incorporated company, we advise all users, particularly those managing sensitive data, to take extra care regarding their legal responsibilities. Users should seek legal advice on potential liabilities if a data breach occurs. We strongly recommend obtaining legal counsel to discuss the best ways to protect your assets and comply with applicable data protection laws.

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